Impressum
Anbieter:
Volksbank Rhein-Ruhr eG
Am Innenhafen 8-10
47059 Duisburg
Tel.: 0203 4567-0
Fax: 0203 4567-2220
E-Mail: service@volksbank-rhein-ruhr.de
Vertreten durch den Vorstand:
Thomas Diederichs (Sprecher), Oliver Reuter, Carsten Soltau
Vorsitz des Aufsichtsrates:
Heinz-Rainer Nöhles
Rechtsform:
Eingetragene Genossenschaft
Genossenschaftsregister:
Nr. 208
Registergericht:
Duisburg
Sitz der Genossenschaft:
Duisburg
Umsatzsteuer-ID:
DE119553726
Aufsicht:
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Graurheindorfer Str. 108
53117 Bonn
www.bafin.de
Einlagensicherung und Institutsschutz:
Die Volksbank Rhein-Ruhr eG ist der amtlich anerkannten BVR Institutssicherung GmbH und der zusätzlichen freiwilligen Sicherungseinrichtung des Bundesverbandes der Deutschen Volksbanken und Raiffeisenbanken e. V. angeschlossen.
www.bvr-institutssicherung.de
www.bvr.de/SE
Prüfungsverband:
Zuständiger Prüfungsverband nach § 54 GenG ist der Genossenschaftsverband - Verband der Regionen e.V. mit Sitz in Frankfurt am Main, erreichbar unter www.genossenschaftsverband.de.
Angaben zum Versicherungsvermittler-Register:
Deutscher Industrie- und Handelskammertag (DIHK) e. V.
Breite Straße 29
10178 Berlin
Telefon 0180 600585-0
(0,20 Euro pro Anruf Festnetzpreis; Mobilfunkhöchstpreis 0,60 Euro pro Anruf)
www.vermittlerregister.info
Registrierungsnummer: D-JVWV-GY9FC-54
Möglichkeiten der Beilegung von Streitigkeiten
Die Volksbank Rhein-Ruhr eG nimmt am Streitbeilegungsverfahren der deutschen genossenschaftlichen Bankengruppe teil. Für die Beilegung von Streitigkeiten mit der Volksbank Rhein-Ruhr eG besteht für Privatkunden, Firmenkunden sowie bei Ablehnung eines Antrags auf Abschluss eines Basiskontovertrags für Nichtkunden die Möglichkeit, sich den Ombudsmann für die genossenschaftliche Bankengruppe zu wenden. Nutzen Sie hierfür den folgenden Link:
Ombudsmann für die genossenschaftliche Finanzgruppe
Näheres regelt die "Verfahrensordnung für die außergerichtliche Schlichtung von Kundenbeschwerden im Bereich der deutschen genossenschaftlichen Bankengruppe", die auf Wunsch zur Verfügung gestellt wird. Die Beschwerde ist in Textform zum Beispiel mittels Brief, Fax oder E-Mail an die Kundenbeschwerdestelle des Bundesverbandes der Deutschen Volksbanken und Raiffeisenbanken BVR zu richten.
Bundesverband der Deutschen Volksbanken und Raiffeisenbanken - BVR
Schellingstraße 4
10785 Berlin
Fax: 030-20211908
E-Mail: Kundenbeschwerdestelle@bvr.de
Betrifft der Beschwerdegegenstand eine Streitigkeit aus dem Anwendungsbereich des Zahlungsdiensterechts (§§ 675c bis 676c des Bürgerlichen Gesetzbuches, Art. 248 des Einführungsgesetzes zum Bürgerlichen Gesetzbuch, § 48 des Zahlungskontengesetzes und Vorschriften des Zahlungsdiensteaufsichtsgesetzes) besteht zudem die Möglichkeit, eine Beschwerde bei der Bundesanstalt für Finanzdienstleistungsaufsicht einzulegen. Die Verfahrensordnung ist bei der Bundesanstalt für Finanzdienstleistungsaufsicht erhältlich. Die Adresse lautet:
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Straße 108
53117 Bonn
Zudem besteht in diesen Fällen auch die Möglichkeit, eine Beschwerde unmittelbar bei der Volksbank Rhein-Ruhr eG einzulegen. Die Volksbank Rhein-Ruhr eG wird Beschwerden in Textform, zum Beispiel mittels Brief, Telefax oder E-Mail beantworten.
Die Europäische Kommission stellt eine Plattform zur außergerichtlichen Online-Streitbeilegung bereit, die sogenannte OS-Plattform.
Zudem besteht die Möglichkeit, eine zivilrechtliche Klage einzureichen. Die OS-Plattform erreichen Sie über folgenden Link:
OS-Plattform
Europäische Online-Plattform zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmern (OS-Plattform)
Nach der EU-Verordnung Nr. 524/2013 über die Online-Streitbeilegung in Verbraucherangelegenheiten ist für Verbraucher die Möglichkeit vorgesehen, Streitigkeiten mit Unternehmern im Zusammenhang mit Online-Kaufverträgen oder Online-Dienstleistungsverträgen außergerichtlich über eine Online-Plattform (OS-Plattform) beizulegen. Diese Plattform erreichen Sie über den Link:
https://ec.europa.eu/consumers/odr/
Unsere E-Mail-Adresse lautet: service@volksbank-rhein-ruhr.de
Verantwortlich für den journalistisch-redaktionell gestalteten Inhalt im Sinne des Medienstaatsvertrages:
Oliver Reuter, Am Innenhafen 8-10, 47059 Duisburg
Erlaubnisbehörde Versicherungsvermittlung:
Niederrheinische IHK
Mercatorstr. 22-24, 47051 Duisburg
http://www.ihk-niederrhein.de
Informationen zur außergerichtlichen Streitschlichtung
Informationen zum Streitbeilegungsverfahren mit Ombudsmannverfahren
Copyright 2020 The Kaisei Project Authors (https://github.com/Font-Kai/Kaisei)
This Font Software is licensed under the SIL Open Font License, Version 1.1.
This license is copied below, and is also available with a FAQ at:
https://openfontlicense.org
-----------------------------------------------------------
SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007
-----------------------------------------------------------
PREAMBLE
The goals of the Open Font License (OFL) are to stimulate worldwide
development of collaborative font projects, to support the font creation
efforts of academic and linguistic communities, and to provide a free and
open framework in which fonts may be shared and improved in partnership
with others.
The OFL allows the licensed fonts to be used, studied, modified and
redistributed freely as long as they are not sold by themselves. The
fonts, including any derivative works, can be bundled, embedded,
redistributed and/or sold with any software provided that any reserved
names are not used by derivative works. The fonts and derivatives,
however, cannot be released under any other type of license. The
requirement for fonts to remain under this license does not apply
to any document created using the fonts or their derivatives.
DEFINITIONS
"Font Software" refers to the set of files released by the Copyright
Holder(s) under this license and clearly marked as such. This may
include source files, build scripts and documentation.
"Reserved Font Name" refers to any names specified as such after the
copyright statement(s).
"Original Version" refers to the collection of Font Software components as
distributed by the Copyright Holder(s).
"Modified Version" refers to any derivative made by adding to, deleting,
or substituting -- in part or in whole -- any of the components of the
Original Version, by changing formats or by porting the Font Software to a
new environment.
"Author" refers to any designer, engineer, programmer, technical
writer or other person who contributed to the Font Software.
PERMISSION & CONDITIONS
Permission is hereby granted, free of charge, to any person obtaining
a copy of the Font Software, to use, study, copy, merge, embed, modify,
redistribute, and sell modified and unmodified copies of the Font
Software, subject to the following conditions:
1) Neither the Font Software nor any of its individual components,
in Original or Modified Versions, may be sold by itself.
2) Original or Modified Versions of the Font Software may be bundled,
redistributed and/or sold with any software, provided that each copy
contains the above copyright notice and this license. These can be
included either as stand-alone text files, human-readable headers or
in the appropriate machine-readable metadata fields within text or
binary files as long as those fields can be easily viewed by the user.
3) No Modified Version of the Font Software may use the Reserved Font
Name(s) unless explicit written permission is granted by the corresponding
Copyright Holder. This restriction only applies to the primary font name as
presented to the users.
4) The name(s) of the Copyright Holder(s) or the Author(s) of the Font
Software shall not be used to promote, endorse or advertise any
Modified Version, except to acknowledge the contribution(s) of the
Copyright Holder(s) and the Author(s) or with their explicit written
permission.
5) The Font Software, modified or unmodified, in part or in whole,
must be distributed entirely under this license, and must not be
distributed under any other license. The requirement for fonts to
remain under this license does not apply to any document created
using the Font Software.
TERMINATION
This license becomes null and void if any of the above conditions are
not met.
DISCLAIMER
THE FONT SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT
OF COPYRIGHT, PATENT, TRADEMARK, OR OTHER RIGHT. IN NO EVENT SHALL THE
COPYRIGHT HOLDER BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
INCLUDING ANY GENERAL, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF THE USE OR INABILITY TO USE THE FONT SOFTWARE OR FROM
OTHER DEALINGS IN THE FONT SOFTWARE.
Copyright (c) 2014, Indian Type Foundry (info@indiantypefoundry.com).
This Font Software is licensed under the SIL Open Font License, Version 1.1.
This license is copied below, and is also available with a FAQ at:
https://openfontlicense.org
-----------------------------------------------------------
SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007
-----------------------------------------------------------
PREAMBLE
The goals of the Open Font License (OFL) are to stimulate worldwide
development of collaborative font projects, to support the font creation
efforts of academic and linguistic communities, and to provide a free and
open framework in which fonts may be shared and improved in partnership
with others.
The OFL allows the licensed fonts to be used, studied, modified and
redistributed freely as long as they are not sold by themselves. The
fonts, including any derivative works, can be bundled, embedded,
redistributed and/or sold with any software provided that any reserved
names are not used by derivative works. The fonts and derivatives,
however, cannot be released under any other type of license. The
requirement for fonts to remain under this license does not apply
to any document created using the fonts or their derivatives.
DEFINITIONS
"Font Software" refers to the set of files released by the Copyright
Holder(s) under this license and clearly marked as such. This may
include source files, build scripts and documentation.
"Reserved Font Name" refers to any names specified as such after the
copyright statement(s).
"Original Version" refers to the collection of Font Software components as
distributed by the Copyright Holder(s).
"Modified Version" refers to any derivative made by adding to, deleting,
or substituting -- in part or in whole -- any of the components of the
Original Version, by changing formats or by porting the Font Software to a
new environment.
"Author" refers to any designer, engineer, programmer, technical
writer or other person who contributed to the Font Software.
PERMISSION & CONDITIONS
Permission is hereby granted, free of charge, to any person obtaining
a copy of the Font Software, to use, study, copy, merge, embed, modify,
redistribute, and sell modified and unmodified copies of the Font
Software, subject to the following conditions:
1) Neither the Font Software nor any of its individual components,
in Original or Modified Versions, may be sold by itself.
2) Original or Modified Versions of the Font Software may be bundled,
redistributed and/or sold with any software, provided that each copy
contains the above copyright notice and this license. These can be
included either as stand-alone text files, human-readable headers or
in the appropriate machine-readable metadata fields within text or
binary files as long as those fields can be easily viewed by the user.
3) No Modified Version of the Font Software may use the Reserved Font
Name(s) unless explicit written permission is granted by the corresponding
Copyright Holder. This restriction only applies to the primary font name as
presented to the users.
4) The name(s) of the Copyright Holder(s) or the Author(s) of the Font
Software shall not be used to promote, endorse or advertise any
Modified Version, except to acknowledge the contribution(s) of the
Copyright Holder(s) and the Author(s) or with their explicit written
permission.
5) The Font Software, modified or unmodified, in part or in whole,
must be distributed entirely under this license, and must not be
distributed under any other license. The requirement for fonts to
remain under this license does not apply to any document created
using the Font Software.
TERMINATION
This license becomes null and void if any of the above conditions are
not met.
DISCLAIMER
THE FONT SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT
OF COPYRIGHT, PATENT, TRADEMARK, OR OTHER RIGHT. IN NO EVENT SHALL THE
COPYRIGHT HOLDER BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
INCLUDING ANY GENERAL, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF THE USE OR INABILITY TO USE THE FONT SOFTWARE OR FROM
OTHER DEALINGS IN THE FONT SOFTWARE.